SERVICE & SUPPORT
Need extra hands and feet to handle peak workloads or specialty skills to complement your staff? TSR can offer your company a diverse set of project management and support options to integrate with your team on an as-needed basis. We have substantial experience that includes company and/or data center moves, large-scale product rollouts, moves/adds/changes programs, software upgrades and migrations, help desk support and network project teams to assist with nationwide network implementations. We can deliver a complete, best-in-class outsourced IT department, or supplement internal IT resources with our broad experience and expertise.
High quality sourcing, screening, background checks, drug tests and other recruiting and pre-employment activities are just the beginning of the staffing services that TSR offers every client. Our recruiting department customizes its efforts to garner high-quality referrals, using state-of-the art skills assessment and screening programs to create exceptional matches. Most importantly, we take the time to make a personal connection with each applicant, learning about their skills, experience, interests and career goals. Dedicated to finding the right opportunity for each candidate, we strive to make a meaningful difference in people’s lives.
Generally downtime is attributed to system failures, cyber attacks, equipment outages, human error, and natural disasters. Even the most reliable machines need a tune up every now and then or the occasional service. After all, breakdowns are frustrating and can seriously impact your company. Most of our clients consider TSR to be part of their staff as we focus on helping them gain control of their computer network, improve quality of service. TSR desktop support would include but not limited to break-fix and technical guidance and support, offered remotely or onsite, to support and fix any related issues on a users’ computer and the company’s networks, server, phones and printers.
TSR gives you access to volume pricing with the convenience of single source ordering. Our purchasing volume and vendor relationships enable us to leverage preferred pricing levels from manufacturers and distributors and our vigilance ensures that you benefit any time vendors offer special pricing programs on a product you are ordering. Specifically developed to provide you with the skills and the flexibility to get the job done on time, and to the high standards that you expect. Whether large or small, TSR services are designed to fully support your purchasing and supply team in adding value through your supply chain.
We believe in making life easier. Our TSR professional technicians are known for fast, friendly, and reliable service, and we wouldn’t have it any other way. For many years, TSR has consistently ranked among the very top computer service and repair for organizations. When your technology requires a repair, trust the experts at TSR. We will treat your valuable assets like they were our own, and we will repair them swiftly. Here are some of works TSR provides to our customers; support for computers, diagnose and repair slow or frozen computers, data backup and recovery, virus protection and removal, install all types of hardware, software for PC or laptop & more.
Reactive service and supply management of your printer fleet is often unwieldy, frustrating and disruptive to your business. There is a better process, TSR brings you a worry-free solution to proactively manage your printing assets. Ensure printer is functioning properly. There is an immense amount of time and money being wasted on print everyday due to lack of visibility, time and control. We use a progressive approach to manage your print. We make it effortless for your end user and IT staff to have peace of mind today and confidence that you are prepared for tomorrow.